SHIPPING POLICY FOR ORDERS SHIPPING WITHIN THE UNITED STATES
BARTON PERREIRA is happy to offer free shipping on every online order within the United States.
- All US orders qualify for complimentary standard shipping, no promotion code needed.
- Expedited Service rates will be billed as stated at checkout.
- Please allow 1-3 business days for processing and handling prior to shipping.
- All shipments from the Barton Perreira Online Store are shipped "Signature Required". An adult must be present at the time of delivery to sign for all packages.
Delivery Time: Delivery time depends upon the delivery service type you select when you place an order. Refer to the chart below to determine the shipping method and delivery window that best suits your needs.
Business Days are Monday through Friday, excluding federal holidays within the U.S. Please note that order processing and delivery timelines may be impacted during office holidays or periods when our warehouse is closed. Orders placed during these times may experience additional delays.
If you place your order after 11:00am PT, add one business day to your delivery time. For example, an order placed on Monday before 11:00am PT for overnight delivery would normally arrive within 1-2 business days - either Tuesday or Wednesday. The same order placed after 11:00am PT will arrive within 2-3 business days - either Wednesday or Thursday.
Orders for Saturday delivery must be placed on Friday before 9:00am PT.
Delivery service charge delivery time if ordered BEFORE 11:00am PT:
Standard Shipping Complimentary (2-7 Business Days)
2nd Day Air $15.00 (2-3 Business Days)
Overnight $30.00 (1-2 Business Days)
Shipping Rules & Restrictions:
Orders are shipped on business days only. Orders paid via credit card will be authorized at time of order placement and charged at time of shipment. Please contact us at info@bartonperreira.com if you have any questions.
Please note our warranty does not cover damage caused by mishandling via airline or third-party shipping companies. BARTON PERREIRA cannot be held responsible for items delivered to the wrong address, lost or stolen in transit or otherwise delayed by third-party shipping companies, postal depots, freight forwarders, etc.
Tracking Your Order:
At our warehouse, tracking numbers are assigned at time of package shipment and will be delivered to you via email once your shipment has been processed, however it may take up to 24 hours or longer before the package is checked into the carrier's tracking system. This means that even though your package has already left from our facility and is in transit to you, the carrier may not be able to provide any information about your package for up to 24 hours or more.
Checking Your Order Status:
There are several options for checking on the status of your order.
Check your email: You will receive emails from us keeping you up-to-date with the status of your order.
Log in to your bartonperreira.com account: If you have created an account with us prior to checkout, you can log into your account at www.bartonperreira.com and locate your most up-to date order status.
Contact Us: If you still have questions about your order, please contact us via email at info@bartonperreira.com or call our Customer Service Department at 949-954-1850.
SHIPPING POLICY FOR ORDERS SHIPPING OUTSIDE THE UNITED STATES
Shipping rates, duties, taxes, and other applicable charges for international orders vary by country and are calculated at checkout.
International orders are shipped Delivered Duty Paid (DDP), unless otherwise stated at checkout. This means applicable duties and taxes are included in the final price paid at checkout, where available.
International shipments typically take up to 10 business days to arrive. While most orders arrive sooner, delivery timing may vary by destination, carrier service, customs processing, holidays, and other factors outside of our control.
Please note that tracking updates may take time to refresh while your package is in transit to the destination country or clearing customs. You can check the status of your delivery using the tracking number provided with your order.
If an order is refused by the customer, cannot be delivered, or is returned to Barton Perreira due to an incorrect or incomplete shipping address, the order may be refunded less any non-refundable shipping, duties, taxes, carrier charges, or other costs incurred by Barton Perreira, except where prohibited by applicable law.
For customers located in the European Union, this policy does not limit any statutory right of withdrawal or other consumer rights available under applicable law. Eligible EU customers may exercise their right of withdrawal within the applicable withdrawal period by using our EU withdrawal form here. [EU Withdrawal Form]
We do not offer shipping to every country. If we do not currently ship to your country, please contact us and we will do our best to accommodate your order request.