SHIPPING POLICY FOR ORDERS SHIPPING WITHIN THE UNITED STATES
BARTON PERREIRA is happy to offer free shipping on every online order within the United States.
- All US orders qualify for complimentary standard shipping, no promotion code needed.
- Expedited Service rates will be billed as stated at checkout.
- Please allow 1-3 business days for processing and handling prior to shipping.
- All shipments from the Barton Perreira Online Store are shipped "Signature Required". An adult must be present at the time of delivery to sign for all packages.
Delivery Time: Delivery time depends upon the delivery service type you select when you place an order. Refer to the chart below to determine the shipping method and delivery window that best suits your needs.
Business Days are Monday through Friday, excluding federal holidays within the U.S.
If you place your order after 11:00am PT, add one business day to your delivery time. For example, an order placed on Monday before 11:00am PT for overnight delivery would normally arrive within 1-2 business days - either Tuesday or Wednesday. The same order placed after 11:00am PT will arrive within 2-3 business days - either Wednesday or Thursday.
Orders for Saturday delivery must be placed on Friday before 9:00am PT.
Delivery service charge delivery time if ordered BEFORE 11:00am PT:
Standard Shipping Complimentary (2-7 Business Days)
2nd Day Air $15.00 (2-3 Business Days)
Overnight $30.00 (1-2 Business Days)
Saturday Delivery $40.00 (1 Business Day, If available and if ordered on Friday before 9:00am PT)
Shipping Rules & Restrictions:
Orders are shipped on business days only. Orders paid via credit card will be authorized at time of order placement and charged at time of shipment. Please contact us at email@example.com if you have any questions.
Please note our warranty does not cover damage caused by mishandling via airline or third-party shipping companies. BARTON PERREIRA cannot be held responsible for items delivered to the wrong address, lost or stolen in transit or otherwise delayed by third-party shipping companies, postal depots, freight forwarders, etc.
Tracking Your Order:
At our warehouse, tracking numbers are assigned at time of package shipment and will be delivered to you via email once your shipment has been processed, however it may take up to 24 hours or longer before the package is checked into the carrier's tracking system. This means that even though your package has already left from our facility and is in transit to you, the carrier may not be able to provide any information about your package for up to 24 hours or more.
Checking Your Order Status:
There are several options for checking on the status of your order.
Check your email: You will receive emails from us keeping you up-to-date with the status of your order.
Log in to your bartonperreira.com account: If you have created an account with us prior to checkout, you can log into your account at www.bartonperreira.com and locate your most up-to date order status.
Contact Us: If you still have questions about your order, please contact us via email at firstname.lastname@example.org or call our Customer Service Department at 949-954-1850.
SHIPPING POLICY FOR ORDERS SHIPPING OUTSIDE THE UNITED STATES
Cost for international orders, including shipping rates, duties & taxes (where applicable), vary by country and are calculated at the checkout process. International orders are delivered duty paid (DDP). For orders shipped using this method, all duty and tax charges are included in the final price at time of checkout.
Orders denied by the customer or deemed non-deliverable will be shipped back to Barton Perreira and the glasses will be credited less a 10% restocking fee. Freight and duties will not be refunded.
International shipments typically take up to 10 business days to arrive. While most orders will arrive sooner than 10 business days, timing can vary and in rare cases may take longer than expected.
Please note that the status on your tracking number can take some time to change while your package is en route to your destination country and going through customs. Check the status of your delivery using the supplied tracking number.
We do not offer shipping to every country. If we don't currently ship to your country send us an email and we'll do our best accommodate your order request.
Unfortunately, at this time we do not offer returns or exchanges on international orders.