Frequently Asked Questions


Barton Perreira is pleased to offer complimentary FedEx Ground shipping on all orders within the contiguous United States, Hawaii, and Alaska.For more information on what to expect regarding deliveries from our online store, please review our complete Delivery Policy.

Returns Policy


Return requests for purchases made from must be made within ten (10) days from the customer receipt date as recorded by Fedex. For your convenience, a Fedex return label will be included in your shipment.

Items purchased from a Barton Perreira Retail Location or an Authorized Barton Perreira Retailer may not be returned to and must be returned by visiting your original purchase location.

All product returned must be in a like new, re-saleable condition, and include all original protective materials and accessories including, but not limited to: temple sleeves, cases, cleaning cloths, authenticity cards, boxes, and booklets.

Product which has had the lenses removed or altered, has visibly been worn, or has been adjusted for custom bend and / or fit alteration will not receive a refund and will be returned to the customer at a rate of $20.00 per shipment.

Barton Perreira is happy to offer complimentary shipping for product returns and a Fedex label will be included in your shipment. Returns must be shipped using the provided label within 10 business days of receipt.

All return shipments should be sent back securely packed in their original corrugated carton and void fill. If the original corrugated carton is unavailable, a comparable heavy corrugated shipping carton and appropriate void fill materials may be used.

Any product damaged during return shipment due to inadequate packaging and / or void fill materials will not be the responsibility of and no refund shall be issued.

All successfully returned items will be credited to the payment method used to originally purchase the items. Any shipping charges paid will not be refunded. Please note refunds can take up to 10 working days to show on your account due to varying processing times between payment providers. If you have any questions, or wish to discuss the returns procedure in further detail, please do not hesitate to contact us at does not offer exchanges. If you would like to exchange your product for a different style or color, please return the product originally purchased in accordance with the policy listed above in order to receive a refund and then make a new purchase.

Barton Perreira reserves the right to refuse returns that do not fully comply with the above Return Policy and all other applicable polices governing purchases made through

All returns deemed to fall outside of the policies and guidelines set forth will be returned to the sender at a charge of $20.00 per shipment.

If there is a need to change or cancel an order after checkout, please contact our Customer Service Department immediately by email atinfo@bartonperreira.comor by phone at 949-954-1850.

Please note orders which have been packed and staged for pickup may not be changed or cancelled.

In order to facilitate a product return from an online store purchase, please contact our Customer Service Department at

For more detailed information regarding returns and refunds, please review our completeReturn / Refund Policy.

Warranty + Repairs

Barton Perreira eyewear is warranted for one year from the date of purchase against manufacturer defects in both material and workmanship.

Please review our completeWarranty Policyfor more detailed information.

Web Accessibility Statement

Barton Perreira cares about all of our customers and is committed to facilitating and improving the accessibility and usability of its Website, (the "Website"), ensuring that our Website services and content are accessible to persons with disabilities including, but not limited to users of screen reader technology. To accomplish this, Barton Perreira has partnered with UsableNet Inc ("UsableNet"), a leading web accessibility consultant, by implementing its technology that will enable and maintain accessibility in-line with the Web Content Accessibility Guidelines (WCAG), which also brings the Website into conformance with the Americans with Disabilities Act of 1990.

The initial accessibility work has been completed (where testing has been performed both with automatic accessibility testing tools and users of screen readers to identify issues) and remediation has been applied. UsableNet will continue to monitor the Website and make accessibility updates when needed. Users can "Enable Accessibility" via the first keyboard-focused input or select the highly visible "Enable Accessibility" icon in order to benefit from always getting the accessibility-enabled enhancements, ensuring equal access, to all features and functions.

Please be aware that our efforts to maintain accessibility and usability are ongoing. While we strive to make the Website as accessible as possible some issues may be encountered by different assistive technology as the range of assistive technology is wide and varied. We appreciate your understanding.

If, at any time, you have specific questions or concerns about the accessibility of any particular web page on the Website, then please contact us by e-mail at or by phone at 949-305-5360. If you do encounter an accessibility issue, then please be sure to specify the web page and nature of the issue, and we will make all reasonable efforts to make that page or the information contained therein accessible for you. Thanks for visiting.

EU Declaration of Conformity

For documents for each of our products covering compliance with EU law, please visit this page.